At a glance
Netherlands · Wassenaar
- Queue arrangement
- Accessible entrance at selected attractions, usually through the ride exit.
- In short
- You show an Autipas or a medical certificate and use the accessible entrance on the rides that take part. The park does not describe a return time, a priority or a shorter wait. The Tiki Pool water park has no arrangement.
- Evidence
- A valid Autipas or a doctor's statement (the park's words: "medical certificate"). Details
- Companions
- You and one companion ride; the rest of your party joins the regular queue. Details
- Last checked
- · desk research, not a visit report
Confirm the current process with the park before booking. Official FAQ (English) (opens a new tab)
Research date:
Duinrell's English and Dutch FAQ, practical information, house rules, safety and getting-here pages re-read. Desk research; not a visit report. Duinrell publishes no dedicated accessibility page that we could find, so this profile rests on a few short answers.
Quick answers about Duinrell
What does Duinrell offer visitors who cannot queue?
Duinrell lets guests with an Autipas or medical certificate use an accessible entrance at selected rides, and publishes little else.
Who qualifies at Duinrell, and what evidence does it ask for?
A valid Autipas or a medical certificate. UK documents and the EU Disability Card are not named.
What do I arrange before I go to Duinrell?
Show an Autipas or medical certificate to use the accessible entrance, usually via the ride exit, at selected attractions. The park says the list of rides is at the ticket desk, though its ticket desks are closed.
How many people can come with me at Duinrell?
You and one companion ride together; the rest of your party joins the regular queue.
What should I check at the ride at Duinrell?
No priority, return time or shorter wait is described. No arrangement for the Tiki Pool, whose water attractions the park says are not suitable for guests with a physical disability.
Last checked . Confirm with the park before you travel. Official source (opens a new tab)
How the accessible entrance works
The park's FAQ answers the question "I or my child has a disability, special needs or autism" in two short paragraphs. People with a valid Autipas or a medical certificate can use the accessible entrance at selected attractions, usually via the attraction exit. The park says an overview of the rides that take part is available at the ticket desk.
The practical information page adds that almost all attractions have an accessible entrance (the FAQ says "selected" attractions), and that a visitor with a disability may go on with one companion. That is all the park says about the arrangement. We found nothing on whether you wait a shorter time, whether you are given a return time, whether you can ride again straight away, or how many times you can use it. Treat the normal queue time as the safe planning assumption.
The pages disagree on where to ask. The FAQ points to the ticket desk for the list of rides, but the same FAQ and the practical page say tickets are bought online and the ticket desks are closed (you go to the ticket check with your e-ticket). We could not work out where the list is handed out now. Ask by phone or email before you go (+31 (0)70 5155 255, every day 09:00 to 17:30, according to the getting-here page), or at the entrance.
Tiki Pool
The park says no special arrangement exists for the Tiki Pool, and that its water attractions are not suitable for guests with a physical disability. The pool entrance uses ticket gates that you scan yourself.
Evidence and documents
The park names two things: an Autipas (a Dutch pass for people with autism) or a medical certificate. It does not say what the certificate must contain, what language it must be in, or who may issue it.
| Document | What the park says |
|---|---|
| Autipas (Netherlands) | Named as accepted. |
| Doctor's or medical certificate | Named as accepted, with no detail. |
| UK documents (PIP letter, Blue Badge, Access Card) | Not named. That is not the same as refused: we do not know. |
| EU Disability Card | Not named. We do not know. |
If you are travelling from the UK or another country, ask the park before you travel what it will accept, and bring a doctor's letter in English or Dutch as well. See also Using UK documents abroad.
Companions and group size
If your group is larger, the others join the regular queue. When it is their turn to ride, you and one companion may join them. So the arrangement covers you plus one person, not the whole group.
We found nothing on whether a companion gets free or reduced admission, or on a personal-assistant ticket. Children under 12 may only enter the park with an adult aged 18 or over; that is a general rule, not part of the disability arrangement.
Rides and restrictions
- Height, age and weight limits: some rides have minimum height, age or weight requirements, displayed at each ride entrance and, the park says, on each ride's page on its website. We did not find one chart that lists them all.
- Pregnancy and health: the park advises people who are pregnant, or who have back, neck or heart problems, not to use the water rides and slides. Its house rules give similar advice for rides and slides generally. This is advice, not a ban, but ride staff follow the signs.
- Physical disability and water rides: the park says the water attractions are not suitable for guests with a physical disability.
- Wheelchair access to rides: the practical information page says almost all attractions have an accessible entrance, but the Aqua Shute, Monorail and Waterspin have no wheelchair access and are not accessible to wheelchair users. Transfers, harnesses and prostheses are not covered in anything we found, and we could not find a ride-by-ride accessibility chart like Toverland's.
- Tiki Pool and wheelchairs: the park says the Tiki Pool is temporarily not accessible to wheelchair users because the entrance is being rebuilt, and expects it to be accessible again from the end of March 2027. Check whether this has changed before a visit.
Rides are used at your own risk and staff may refuse boarding if the rules on the signs are not met.
Toilets, wheelchair hire and quiet space
- Wheelchair, buggy and wagon hire: at the bike rental shop, for a fee, while stock lasts. The practical information page gives wheelchair hire as 4.00 euro, with a 20 euro deposit and ID required, and says wheelchairs can only be reserved by phone (+31 70 515 5124); the FAQ recommends reserving in advance. We found no scooter policy.
- Accessible toilets and Changing Places: the park's pages do not mention accessible toilets, adult changing tables or a hoist. We found no Changing Places toilet. Baby changing is in the toilets opposite the Ball Pool, behind restaurant De Schaapskooi, in Duinrell Plaza and inside the Tiki Pool. Ask the park if you need adult changing.
- Quiet space: there is no dedicated nursing room. The park says staff can often arrange a quiet space on request, subject to availability, at La Place Schaapskooi or a first aid station. It does not describe a sensory room or quiet area for autistic visitors, and publishes no sensory guide. The park also names a quiet place to feed a baby in the La Place restaurant in Duinrell Plaza.
- First aid: in the Tiki Pool (pool visitors only), near the bumper boats, and at the lodge by the holiday park entrance. Defibrillators are placed around the park.
- Assistance dogs: not named. Dogs and other pets are allowed in the amusement park on a lead, with a Duinrell tag from the ticket check and a fee of 6.50 euro per pet on the practical page; the FAQ says a fee applies. Pets are not allowed in the Tiki Pool, restaurants, Duinrell Plaza or the Summer Theatre. Whether an assistance dog is exempt from the fee or from those restrictions is not stated: ask.
- Medication, oxygen and allergies in the park: nothing published on the pages we read. The holiday park has no allergy-friendly accommodation, and for food the park says staff can help with questions about ingredients.
- Pushchairs: allowed almost everywhere in the amusement park except the Summer Theatre, and not inside the Tiki Pool indoor area.
Arrival, parking and transport
By car: parking costs 15 euro per car per day, with the first 90 minutes free, paid at machines at the entrance plaza or contactless at the exit barrier. Parking cannot be bought online. We found no mention of disabled parking bays, Blue Badges or foreign permits: ask the park. Electric car charging is at car park P2 and needs your own charging card.
Without a car: the park lists ferries from the UK to the Netherlands, trains (Eurostar or Interrail to Amsterdam) and taxis. It says Schiphol airport is about 30 minutes by car, or about 45 minutes by public transport via Leiden station and Voorschoten, then a bus to Duinrell. A taxi stand with a covered guard house is on site, and the park has a partner taxi firm with fixed prices. We found no step-free, low-floor or wheelchair-taxi information. Check with the operators and a live journey planner. See Getting to the parks with assisted travel.
Duinrell is in Wassenaar, between The Hague, Leiden and the coast. The park describes it as about 25 minutes from The Hague and 15 minutes from Leiden by car.
Staying at Duinrell
The park says it has no specially adapted accommodation for disabled guests. It names three types as roomy enough for a wheelchair: the 6-person Premium Duingalow, the 8-person Premium Plus Duingalow and the Oranjerie Residence. It says these have no special features such as threshold aids. We found no information on bathrooms, showers or bed heights.
A flexible shape for the day
This is planning advice, not a park claim.
- Before you go, ask the park which rides take part, what documents it accepts from your country, and whether the Tiki Pool is open to wheelchair users on your date. If you need a hired wheelchair, reserve it by phone.
- Buy tickets online, as the ticket desks are closed. Bring your Autipas or a doctor's letter.
- Check each ride's height and health signs at its entrance. Expect a normal wait at the accessible entrance unless staff tell you otherwise.
Nearby alternatives
For other Dutch parks that publish more detail on their arrangements, see Efteling, Toverland and Walibi Holland. We have not checked a closer alternative to Duinrell.
Questions still worth asking
- Which rides take part, and where is the list given out now that the ticket desks are closed?
- Do you get a return time or a shorter wait, and is there a limit on repeat rides?
- Are UK documents or the EU Disability Card accepted, and what must a doctor's letter say?
- Does a companion pay for admission?
- Which rides need a wheelchair transfer or restrict prostheses, harnesses or medical devices?
- Is there an accessible toilet, a hoist or an adult changing table?
- Are mobility scooters allowed, and are there disabled parking bays?
- Are assistance dogs exempt from the pet fee and the pet restrictions?
- Is there a sensory or quiet space for autistic visitors?
- Will the Tiki Pool really reopen to wheelchair users at the end of March 2027?
Official sources
All read on 2 October 2026.
- Duinrell: FAQ (English) (opens a new tab)
- Duinrell: veelgestelde vragen (Dutch FAQ) (opens a new tab)
- Duinrell: practical information (opens a new tab)
- Duinrell: house rules (opens a new tab)
- Duinrell: amusement park safety (opens a new tab)
- Duinrell: getting here (opens a new tab)
Desk research, not a visit report. Park policies and pages can change; where they conflict, ask the park which applies to your visit.