THE PARK ACCESS FIELD GUIDE
Medication, allergies and oxygen
What parks say about carrying and storing medication, oxygen and medical devices, allergen information and own food for medical diets. Official pages checked on 2 October 2026.
Parks differ a great deal in what they say about medicines, oxygen and food for medical diets. This guide sets out what the parks on this site say on their own pages, links each source, and says plainly where we found nothing. It is desk research, not a visit report. It is not medical advice: we do not say what is safe for you, and the park decides on the day. A park that says nothing has not necessarily refused; ask it.
In short
- Fridge storage for medication is stated by a minority of parks. Examples are Walt Disney World, Disneyland Resort, Disneyland Paris, Universal Orlando, Puy du Fou, Thorpe Park, LEGOLAND Florida and LEGOLAND Deutschland. It is usually at first aid or a medical centre.
- Of the parks we read, only two name needle disposal: Walt Disney World and Disneyland Resort say containers for hypodermic needles can be provided. Disneyland Paris says nothing on sharps.
- Oxygen rules are mostly American. Six Flags parks, Hersheypark and the Universal parks list rides that allow oxygen tanks. Disney says guests may bring oxygen into the parks and keep spares at First Aid. Most European parks publish nothing on oxygen.
- Allergen information exists almost everywhere, but a guarantee almost nowhere. Several parks say plainly that cross-contact cannot be ruled out.
- Bringing your own food is allowed for allergies or medical need at some parks that otherwise ban it, with different conditions: a cooler, a medical certificate, or a word with security.
- Many parks publish nothing on any of this. See the list below, and ask.
What each park publishes
We re-opened every source in this table on 2 October 2026 unless a cell says otherwise. “Nothing found” means we did not find it on the pages we read, not that the park has none. Where a page carries no date we say so. Ride-by-ride oxygen lists are not reproduced here: read the park’s guide for your rides.
| Park | What the park says | Official source and date |
|---|---|---|
| Disneyland Paris | Medication that needs refrigerating can be left at a First Aid Centre. Staff there give first aid in emergencies only. The guide says nothing on oxygen, insulin pens or sharps. | English accessibility guide (PDF), March 2026 (opens a new tab) |
| Walt Disney World | First Aid centres store medication that needs refrigeration and can provide containers for disposing of hypodermic needles. Guests with oxygen may bring equipment into the theme parks and keep spare equipment at any First Aid location. Special-diet requests go to the restaurant; four or more allergy requests, pureed meals or a medically restrictive diet need an advance email. | First Aid (opens a new tab) · Guests with disabilities (opens a new tab) · Special dietary requests (opens a new tab) . Dates not shown on the pages. |
| Disneyland Resort | First Aid centres store medication that needs refrigeration and can provide needle-disposal containers. Oxygen or other medical equipment can go through guest screening, and spare equipment can be kept at any First Aid location. | First Aid (opens a new tab) · Guests with disabilities (opens a new tab) . Dates not shown on the pages. |
| Universal Orlando | The sensory guide says First Aid stations store chilled medicine. The riders’ guide says oxygen concentrators, insulin pumps or other devices may be permitted if they can be secured and do not interfere with the restraint. Oxygen tanks are allowed only at a listed set of attractions. Some attractions have lockers for select devices such as epinephrine auto-injectors and inhalers. Guests with an allergy may bring their own food in a soft-sided cooler; no glass. | Sensory guide (PDF), version 2026.04 (opens a new tab) · Riders’ guide (PDF), effective 4 October 2025 (opens a new tab) · Food allergies (opens a new tab) |
| Universal Studios Hollywood | Oxygen tanks are allowed only at DreamWorks Theatre (stationary seating) and WaterWorld. Concentrators or related devices may be allowed if secured and not interfering with restraints; ask at each venue. We found no statement on medication refrigeration in the guide. | Guide (PDF), March 2026 version (opens a new tab) |
| Carowinds | First Aid offers refrigeration for medication and storage for medical equipment. Portable oxygen tanks only on three named rides; smaller personal equipment secured at the waist or by a shoulder strap may be allowed on many rides. No outside food, but guests with special diet or medical-need items may bring small coolers (visit Guest Services). The dietary page names common allergens and gives a phone number and email for severe allergies. | Accessibility guide (PDF), file dated August 2026 (opens a new tab) · Dietary needs (opens a new tab) |
| Canada’s Wonderland | Same Six Flags wording: First Aid stores medical equipment and refrigerates medication; portable oxygen tanks only on the two carousels, with extra tanks stored at First Aid; small coolers for special diets or medical need via Guest Services. | Accessibility guide (PDF), 2026 edition (opens a new tab) |
| Hersheypark | First Aid has registered nurses and EMTs. Portable oxygen tanks are allowed only on five named attractions. The guide says guests can bring Epi-Pens into the park and that allergen information is on the website and app. It says nothing we found on refrigerating medication. | Safety and accessibility guide (PDF), © 2024 (opens a new tab) |
| Puy du Fou | Visitors who need to keep medication cold are invited to go to the infirmary on arrival (hotel guests tell hotel reception). Other requests go to a phone line the page gives. The park publishes no oxygen policy that we found. | Medication FAQ (French) (opens a new tab) . Undated page. |
| Thorpe Park | The Medical Centre outside the Dome has cold storage for medicines. We found nothing on oxygen or sharps. | Theme park accessibility (opens a new tab) . Undated page. |
| LEGOLAND Deutschland | The First Aid station offers medical support and a way to store medication cool. Allergen information is requested at each restaurant; a list can be downloaded or asked for on site. | Barrierefreiheit (German) (opens a new tab) . Undated page. |
| LEGOLAND Florida | EMTs give basic first aid and can provide a place to store medication that requires refrigeration. Most restaurants can accommodate most food allergies; guests with allergies may bring food in, but staff may not store, prepare, cook or reheat it. The guide says nothing we found on oxygen or sharps. | Disabilities guide (PDF), November 2024 in its file name (opens a new tab) |
| Efteling | Guests bringing a medical device other than an (electric) wheelchair, standard mobility scooter, walker or walking stick are asked to register it through the park’s digital assistant at least 48 hours ahead and show the confirmation at Guest Service. The park publishes nothing we found on medication storage. | Plan your visit (opens a new tab) |
| Warner Bros. Movie World | Registered nurses staff First Aid. Personal medical equipment such as ventilators, and medication needing refrigeration, may be stored and used there. First Aid does not supply equipment for everyday use. The guide does not mention oxygen; for dietary needs it asks you to contact Guest Services. | Accessibility guide (PDF) (opens a new tab) . Undated. |
| PortAventura | Outside food is not allowed. Guests who need to bring food or drink because of an allergy or intolerance must show a medical certificate and personal ID at the entrance, and the park says the guest is responsible for storing it. Nothing found on medication or oxygen. | Allergy and intolerance guide (PDF) (opens a new tab) . Undated. |
Statements we could not re-check
These come from our park profiles. We did not re-open the park’s source for this guide, or the park’s site refused us, so treat them as the date shown and ask the park.
| Park | Statement on our profile | Profile checked |
|---|---|---|
| Chessington | Our profile records that the first aid centre has cold storage for medicines, and that the park does not adapt menus or give personal allergen advice. Packed lunches are allowed. The park’s help centre refused our automated check. | 1 October 2026 |
| Rainbow Magicland | Our profile records that medicines needing a fridge can be kept by the infirmary’s medical staff, and that guests who may have allergic reactions must carry what they need, including anaphylaxis kits, somewhere easy to reach. Oxygen not mentioned. | 2 October 2026 |
| La Ronde (Montreal) | Our profile records First Aid medication refrigeration, and that portable oxygen tanks are not permitted in the park. The guide and the park services page disagree on where First Aid is. | 1 October 2026 |
| Magic Mountain | Our profile records that First Aid can store spare oxygen tanks and that the park’s FAQ says medication is not available there. | 1 October 2026 |
Where parks publish nothing we could find
On the pages we read for our profiles, these parks say nothing about medication storage and oxygen. Allergen information is a separate matter and is noted where we found it.
- Belgium and the Netherlands: Bellewaerde (says so outright), Walibi Belgium, Walibi Holland, Plopsaland, Hellendoorn, Toverland, Duinrell.
- Germany and Austria: Europa-Park (it names first aid but publishes no rules on carrying medication or oxygen), Hansa-Park, Phantasialand, Movie Park Germany, Holiday Park, Tripsdrill.
- France, Spain, Italy: Parc Astérix, Futuroscope, Walibi Rhône-Alpes, Parque de Atracciones de Madrid, Terra Mítica, Leolandia, Mirabilandia.
- Nordic: Liseberg, Linnanmäki, Tivoli Gardens, Djurs Sommerland, Fårup Sommerland, Dyreparken, TusenFryd.
- UK: Blackpool Pleasure Beach, Flamingo Land (the guide asks you to speak to first aid if you need privacy to take medication, and says nothing on storage, fridges or needles), Drayton Manor, Paultons Park and LEGOLAND Windsor (allergen pages, but nothing found on oxygen or medication storage).
Some of these do publish allergen or own-food help. Our profiles record that Bobbejaanland says each outlet has allergen product sheets, that Futuroscope, Walibi Holland, Toverland and Tivoli allow own food, and that Efteling is in the table above for medical devices. These profile findings are not re-opened for this guide. If you find something we missed, tell us.
Reading what a park publishes
- “Allergen-friendly” is not “allergen-free”. Universal Orlando says it has no separate allergen-free preparation facilities. Carowinds and Universal say many products contain or may touch common allergens. LEGOLAND Windsor’s help centre says restaurants do not adapt menus or give personalised allergen advice, according to our profile.
- The same wording is repeated within a group. Six Flags parks use near-identical text on fridges, oxygen and coolers, but ride lists and First Aid locations differ park by park.
- Park pages can differ from each other. Walt Disney World’s First Aid page mentions refrigeration and needle containers, while the oxygen statement is on a separate disabilities page. Our profiles also record Six Flags parks whose guide and FAQ word cooler rules differently. Ask which applies.
- Old guides. Hersheypark’s guide is marked 2024 and LEGOLAND Florida’s guide names November 2024 in its file name. Check the date on anything you rely on.
- A storage service is not a promise for your situation. A park saying it can store medication does not say how it is labelled, who can collect it or whether it can be reached quickly.
How to plan
This is our planning advice, not a park rule.
- Read the park’s own guide and the section on first aid. Note where first aid is, its hours, and what the park says it can store.
- If the park says nothing, ask in writing and keep the reply. Use the ask the park page for ideas on wording.
- Check the date on each PDF and whether the page is dated at all.
- Check ride-by-ride rules for devices and oxygen before you queue. American guides list rides; most European parks do not, so ask the ride team on the day as well.
- For own food, find the entry rule first. It may need a cooler, a certificate, or a word with security at the gate. Carry any documents the park asks for.
- Allow for the park to decide on the day. A published rule can be applied differently at the gate.
- Talk to your own clinician or pharmacist about your own medicines and travel. We cannot advise on that.
Questions worth asking the park
You can send these through ask the park.
- Can first aid or a medical centre store medication that needs to stay cold, how do I leave and collect it, and what are the hours?
- Can I carry medicines, injection equipment or a medical cool bag into the park and onto rides, and is any letter or document asked for at security?
- Is there somewhere private to take medication, and a safe way to dispose of needles?
- Can oxygen equipment or a medical device come into the park and onto my chosen rides, and can it be stored or charged?
- May I bring my own food for an allergy or medical diet, what do I need to show, and can staff store or reheat it?
- Is there a current, dated allergen list for each outlet, and who can I speak to about cross-contact before I eat?
Official sources
All opened on 2 October 2026.
- Disneyland Paris: English accessibility guide (PDF), March 2026 (opens a new tab)
- Walt Disney World: First Aid (opens a new tab) · Guests with disabilities (opens a new tab) · Special dietary requests (opens a new tab) . Dates not shown on the pages.
- Disneyland Resort: First Aid (opens a new tab) · Guests with disabilities (opens a new tab) . Dates not shown on the pages.
- Universal Orlando: Sensory guide (PDF), version 2026.04 (opens a new tab) · Riders’ guide (PDF), effective 4 October 2025 (opens a new tab) · Food allergies (opens a new tab)
- Universal Studios Hollywood: Guide (PDF), March 2026 version (opens a new tab)
- Carowinds: Accessibility guide (PDF), file dated August 2026 (opens a new tab) · Dietary needs (opens a new tab)
- Canada’s Wonderland: Accessibility guide (PDF), 2026 edition (opens a new tab)
- Hersheypark: Safety and accessibility guide (PDF), © 2024 (opens a new tab)
- Puy du Fou: Medication FAQ (French) (opens a new tab) . Undated page.
- Thorpe Park: Theme park accessibility (opens a new tab) . Undated page.
- LEGOLAND Deutschland: Barrierefreiheit (German) (opens a new tab) . Undated page.
- LEGOLAND Florida: Disabilities guide (PDF), November 2024 in its file name (opens a new tab)
- Efteling: Plan your visit (opens a new tab)
- Warner Bros. Movie World: Accessibility guide (PDF) (opens a new tab) . Undated.
- PortAventura: Allergy and intolerance guide (PDF) (opens a new tab) . Undated.
Related pages
Each park profile has detail this guide leaves out, such as ride restrictions, toilets and transport: Disneyland Paris, Walt Disney World, Universal Orlando, Alton Towers, LEGOLAND Windsor, Efteling and Europa-Park.
Park policies and website pages can change. Where a park gives conflicting information, ask it to confirm which applies to your visit. Spotted something out of date? Tell us.