At a glance
Denmark · Copenhagen
- Queue arrangement
- Show Consideration card (queue priority), plus a separate free companion scheme.
- In short
- The card takes a guest with an invisible or cognitive disability, in a group of up to four, to the front of ride queues. It is issued at the Service Center. Both schemes depend on Danish cards or documents.
- Evidence
- A Danish Companion Card, a Danish Association of the Blind card, or a doctor’s note: the park’s page says different things. Tourists’ eligibility is not stated. Details
- Companions
- A group of up to four with the card; the page does not say whether that includes the holder. Free companion admission needs a Danish Companion Card, or medical documentation for tourists. Details
- Last checked
- · desk research, not a visit report
Confirm the current process with the park before booking. Official accessibility page (opens a new tab) ↗
Research date:
The park’s accessibility, regulations, FAQ, parking and contact pages were read. Desk research; not a visit report.
The main thing to know first
Tivoli’s page ties both the Show Consideration card and free companion admission to cards issued in Denmark. It does not say whether a tourist can get the card. It does not name the UK Access Card, the EU Disability Card, PIP or DLA letters or a Blue Badge. For free companion admission, tourists “must bring medical documentation that clearly verifies the disability”; the page does not say what counts. Ask the park in writing before you travel. Our guide to UK documents abroad explains how to word the question.
How the arrangements work
Show Consideration card
The card is collected at the Tivoli Service Center by the main entrance. The page says it is issued for a child or adult with an invisible or cognitive disability, with autism given as an example, and also describes it as for someone with a disability that makes queuing difficult. It lets that person and their accompanying group, up to four people, use the priority route on ride queues. It applies to rides only, not to restaurants, shows or other queues.
When a ride is stationary, you go to the ride’s exit and speak to the operator. The page says this means you do not have to book a time slot. It does not say how often you can repeat a ride, whether the normal waiting time applies, or whether the card is kept for the whole visit. We classify this as queue priority because the page says the holder is taken to the front of the queue.
Companion scheme
A disabled guest pays the normal Entrance and Ride Pass price. A companion may then get free admission and/or ride pass at the entrances on showing a Companion Card from the Danish disability organisations. The same card gives one free companion ticket for the Concert Hall and Glass Hall Theatre, although the page says this may be limited to some price categories. Those tickets can only be booked through the Service Center in person or on +45 33 15 10 01, and phone bookers must be ready to email a photo of the card.
Sunflower lanyard
A free sunflower lanyard is available at the Service Center. The page describes it as a signal to others that you may need extra time, space or patience. It does not say it gives queue priority.
Documents and eligibility
The park’s page disagrees with itself about the Show Consideration card. One paragraph says you must present a Companion Card or a doctor’s note. The later Show Consideration section says you need an official Companion Card from the Danish disability organisations or a membership card from the Danish Association of the Blind. We cannot tell which is current, so do not rely on the doctor’s note alone. Ask the park which applies, and whether a note from a UK or EU doctor would be accepted.
| Arrangement | Documents the page names | Not stated |
|---|---|---|
| Free companion admission | Danish Companion Card. Tourists without one must bring medical documentation that clearly verifies the disability. | What counts as that documentation, its language, and whether any UK or EU card is accepted. |
| Show Consideration card | Danish Companion Card; Danish Association of the Blind card; or a doctor’s note (the page is inconsistent). | Whether tourists are eligible, and what a visitor with no Danish card should bring. |
| Sunflower lanyard | None named; the page says to collect it if you have special needs or an invisible disability. | Whether any proof is checked. |
The Companion Cards are run by Dansk Handicaporganisationers Brugerservice. We have not checked whether a visitor from abroad can obtain one.
Companions
The Show Consideration card covers a group of up to four people; the page does not say whether that includes the holder. Free admission or a ride pass for one companion depends on the Danish Companion Card, or medical documentation for tourists. For Friday Rock (Fridays after 17:30), a companion must be at least 16, or at least 25 if the disabled guest is under 16. Several family rides have their own height rules, some waived when accompanied by a paying companion aged 14 or over; check the ride page.
Boarding and ride restrictions
The park gives two tests for any ride. A guest must be able to get in alone or with a companion, because staff may not lift anyone. In a breakdown or evacuation, the guest must be able to climb out alone or with a companion. The park also says strong forces make some rides unsuitable for wheelchair users and for people with some health conditions, and asks you to speak to staff if in doubt. A queue arrangement does not change any of this.
Ride pages we read on 1 October 2026 show a wheelchair label. This is a sample; the full ride list loads by script and we did not read every page.
| Label on the ride page | Rides |
|---|---|
| Wheelchair access | The Roller Coaster, The Dragon Boats, The Classic Carousel |
| No access for wheelchairs | The Demon (minimum 132 cm), Aquila (minimum 120 cm), Hotel Hikari, The Flying Trunk, The Bumper Cars, The Golden Tower, The Milky Way Express |
Hotel Hikari has an age rule: 10 or over, or 6 to 9 with a paying companion aged 14 or over. Some pages carry a “Health restrictions” heading that we could not read, so check the live page for each ride. The Tivoli Aquarium page showed no wheelchair label either way. The park says per-ride accessibility labels are on godadgang.dk (opens a new tab) ↗, which we have not read. The Halloween page warns that Villa Vendetta and The Haunted House are not for young children.
Hearing: The Flying Trunk has induction loops built into carriages 10, 25 and 40, marked with a sticker. The Concert Hall and Glass Hall Theatre have loops in specific seating areas, with floor plans (Danish PDFs, which we did not open) linked from the park’s page. We did not find captions, audio description or sign-language provision, nor rules on strobe, restraints or pregnancy.
Open-air concerts: the FAQ describes a wheelchair and rollator area at front right of the stage, first come first served, with companions. It says wheelchairs and pushchairs are not allowed out into the spectator area during concerts.
Toilets, changing, rest and quieter places
Accessible toilets listed by the park: Glyptotek entrance (ceiling hoist and reclining bench, but closed for construction; ask a Garden Attendant); between the Galley Ships and Vaffelbageriet; Tivoli Food Hall (basement, lift); Pantomime Theatre; Viften (via stair lift); Concert Hall (via the Aquarium, in garden opening hours); Glass Hall Theatre (during performances); the Hikari area. Restaurants Grøften, La Vecchia Italia, Gasoline, Wagamama and Paafuglen also have accessible toilets.
The hoist and reclining bench is the only adult changing provision the park names, and it does not call it a Changing Places toilet. If you need a hoist and bench, ask the park which one can be used on your date. There is a baby changing room at Rasmus Klump’s World.
Quieter areas named by the park: the Aquarium, the Hanging Gardens, the Japanese Garden and the Parterre Garden. It warns that rides, shows and fireworks affect noise anywhere in the gardens. We found no quiet room.
First aid: the Nurses’ Station is close to the Glyptotek entrance (the FAQ places it near the Family Amenity Centre; the pages differ). The regulations say a nurse is on site in high season during opening hours, and at weekends only out of high season. Phone +45 33 15 10 01.
Wheelchair loan: free; book on +45 33 15 10 01 and collect at the Service Centre at the main entrance, with a DKK 100 deposit and ID such as a driving licence or health insurance card. We found nothing on mobility scooters or powered chairs.
Dogs: only guide and service dogs, wearing their vest; no advance notice is needed. Own food and non-alcoholic drinks are allowed under the regulations. We did not find rules on medication, oxygen or allergens. Lockers are at the main entrance, the Glyptotek exit and under The Demon.
Arrival, parking and transport
Entrances: the main entrance is at Vesterbrogade 3, and there is an entrance on Bernstorffsgade beside Copenhagen Central Station. The page says wheelchair access is through the staffed Bernstorffsgade and Vesterbrogade entrances. The Glyptotek entrance was unavailable because of construction.
Parking: the page lists accessible parking with a valid disability badge on H.C. Andersens Boulevard and Tietgensgade, which is public parking, and says accessible parking on Vesterbrogade was unavailable. It does not say whether a foreign badge, including a UK Blue Badge, is accepted. Tivoli also sells pre-booked Q-Park parking; its page says nothing about accessible bays.
Without a car: the FAQ says Copenhagen Central Station, Vesterport Station and City Hall are each under five minutes’ walk away. Tivoli’s pages give no airport route or step-free detail, so check lifts with the station operators.
Seasons: Halloween 2 October to 1 November 2026; Christmas 13 November 2026 to 3 January 2027; Easter 19 to 29 March 2027; summer 30 March to 26 September 2027. Daily hours load by script and we did not capture them. Accommodation: the park lists Nimb Hotel, Tivoli Hotel & Congress Center and partner hotels; its page has no accessibility statements, so ask each hotel.
A flexible shape for the day
These are planning suggestions, not tested advice.
- Go to the Service Center near the main entrance first, with whatever documents the park has confirmed in writing. Ask about the Show Consideration card, the sunflower lanyard and any wheelchair loan.
- Check the ride page for each ride you want before queuing. Choose by boarding and evacuation needs, then use the card.
- Use a quieter garden or the Aquarium between busier areas, and note the nearest accessible toilet before you need it.
Nearby alternatives
We have not researched other attractions in Copenhagen for this profile. The Beyond the parks page lists researched outings elsewhere.
Questions still worth asking
Write to info@tivoli.dk or phone +45 33 15 10 01 (the contact page gives phone and email hours as Monday to Friday 10:00 to 16:00, weekends and holidays 10:00 to 14:00).
- Can a visitor from the UK or another EU country get the Show Consideration card, and with what documents?
- What counts as medical documentation for free companion admission, and in which languages?
- Will the park accept a UK Access Card, an EU Disability Card, a PIP letter or a Blue Badge?
- Is the doctor’s note route for the Show Consideration card current?
- Do UK Blue Badges work in the accessible parking bays?
- Which rides need a transfer, and what do the “Health restrictions” labels mean?
- Is there an adult changing table with a hoist open on your date?
Official sources
- Tivoli: guests with special needs (opens a new tab) ↗, read 1 October 2026; no update date shown.
- Tivoli: FAQ (opens a new tab) ↗, read 1 October 2026.
- Tivoli: regulations (opens a new tab) ↗, read 1 October 2026.
- Tivoli: parking (opens a new tab) ↗, read 1 October 2026.
- Tivoli: opening hours and seasons (opens a new tab) ↗, read 1 October 2026.
- Tivoli: rides (opens a new tab) ↗ and individual ride pages, read 1 October 2026.
- Tivoli: contact (opens a new tab) ↗, read 1 October 2026.
- Tivoli: accommodation (opens a new tab) ↗, read 1 October 2026.
This is desk research, not a visit report. Park policies and website pages can change. Where the park gives conflicting information, ask it to confirm which instruction applies to your visit.