Gröna Lund accessibility: alternative queue and certificate

At a glance

Sweden · Stockholm

Queue arrangement: Alternative queue (“åkassistans”, ride assistance) and a free companion, both through a certificate.
In short: Guests who cannot use the normal queue rails enter through a Jetpass queue or the ride exit. The park says these queues are “almost always” shorter. It does not describe a booked return time.
Evidence: A three-year certificate signed by a care, support or school professional. The park also accepts the Liseberg certificate and international certificates such as the EU Disability Card. No UK document is named. Details
Companions: One or two free companions, as the certificate states; aged 16 or over with ID. Details
Last checked: 1 October 2026 · desk research, not a visit report

Confirm the current process with the park before travelling. Official accessibility page (opens a new tab) ↗

Research date: 1 October 2026
The park’s English accessibility page, its Swedish certificate page and its 2026 accessibility leaflet (Swedish) were read. Desk research; not a visit report. We did not find opening dates on the pages read, so check them and the current rules before you travel.

How the alternative queue works

Gröna Lund calls it ride assistance. The certificate page says it means access to an alternative queue. A wheelchair user goes in through the ride exit, by a lift or through the Jetpass queue. Someone with another disability uses the Jetpass queue where a ride has one. Which route applies to which ride is marked in the park’s accessibility leaflet, which is in Swedish. The same page says the alternative queues are “almost always” shorter, which is the park’s own wording and not a guarantee of any wait time.

Show the certificate at the Ticket Center outside the park or at Guest Service just inside the Main Entrance. A photo on a phone is accepted. Do not send it in advance. Staff will ask whether to save the need on the park’s “Mina sidor” (My Pages) account, so you do not need to bring the certificate again for three years. The page says this works across Gröna Lund, Kolmården, Furuvik and Skara Sommarland.

The disabled guest pays the normal ticket price; the certificate does not discount it. Other guests need tickets bought online in advance.

The 2026 leaflet also describes coloured ride-assistance wristbands (a “purple” band, which the leaflet says gives the alternative queue on 10 occasions, and a “pink” mobility band). The newer certificate page does not mention bands, so it is unclear whether they still apply under the new certificate. Ask when you arrive.

Documents and eligibility

The park says the person who signs must know your disability and work in care, support or school. Its examples include a doctor, nurse, psychologist, counsellor, physiotherapist, occupational therapist, speech therapist, special needs teacher, school assistant, support worker or an assistance company. The signer states whether you need ride assistance, a companion or both. The certificate is valid for three years from signing.

The page says it also accepts the Liseberg certificate, and that international certificates such as the EU Disability Card also count for companions and ride assistance. It does not name a UK Blue Badge, a PIP letter or any other UK document. The English link to the certificate form on the accessibility page returned an error on 1 October, so use the Swedish certificate page above, or ask the park for the form.

Wheelchair users do not need a certificate for the alternative queue, because the park says it is obvious to staff. They do need one to bring a free companion. Guests with other disabilities should always carry the certificate or have it registered on Mina sidor.

Companions

A companion must be 16 or older, able to show ID, and is responsible for supporting you throughout the visit. The certificate allows one or two free companions, depending on what it says. Further companions pay the normal price. If you buy a ride wristband or other ride product, your companion rides alongside you.

In the alternative queue, a wheelchair user may bring two people, as they may need help in and out of the ride. Guests with other disabilities may bring one person, or both companions if the certificate lists two. Companions are sent to the Ticket Center to enter.

For guests under 18, an adult must come along when the certificate is shown.

Where the park’s pages differ: staying on for repeat rides

Wheelchair users can be allowed to stay on a ride instead of getting off and queuing again. The park’s two documents describe this in different words, and we have not found a page that reconciles them.

What two official pages say about staying on a ride
Source	What it says (our paraphrase)
Certificate page (opens a new tab) ↗ (Swedish)	A wheelchair user may stay in the ride for up to two extra rides after the first one, because getting in and out can be awkward.
2026 accessibility leaflet (opens a new tab) ↗ (Swedish PDF)	Guests with a mobility impairment who cannot use the queue rails (the “pink” band) may stay on until the next ride, with a maximum of three rides at a time. The companion must help with getting in and out.

These could mean the same thing (the first ride plus two more makes three), but the wording differs and the leaflet speaks of a band the certificate page does not mention. Treat three rides in a row as the most you can expect, and ask staff at the ride or Guest Service which rule applies on your day.

Rides, steps and height limits

The leaflet says every ride has a step between platform and vehicle. It marks each ride as easy to reach, one step, several steps or unsuitable for wheelchair users, but those symbols did not copy as text, so we have not reproduced them. Read the leaflet itself before you choose rides.

The leaflet marks, ride by ride, whether wheelchair users enter by a lift, through the exit or by another route, and says some ramps are steep and narrow. The PDF text does not map reliably to individual rides, so check the leaflet itself. Flygande Elefanterna is described as unsuitable for wheelchair users because of many stairs and level changes. Dark walk-through attractions have narrow passages and many thresholds.

Height limits are set per ride; the leaflet gives them beside each ride and we have not copied them here. The alternative queue does not change height or safety rules, and staff decide who may ride.

The park describes itself as lively, with many sounds and impressions. Hearing protection is on sale in the Coca-Cola store. Working service dogs are welcome, though the park says it does not recommend bringing one because of the environment.

Concerts

For concerts the park sets aside areas for wheelchair users and for guests with hidden disabilities. On the Main stage, the wheelchair stand is next to Kvasten (up to two companions), entered via the Tyroler Entrance. The hidden-disability area is on the Eclipse platform (one companion). The Small stage has a cordoned wheelchair area by the Classic by Hunger-Gnutten seating (two companions) and hidden-disability areas by Classic café (one companion). Wheelchairs, strollers, scooters and walkers are not allowed in front of the stage.

Book by phone on 010-708 94 60 (from 14:00), no earlier than seven days before the concert, and collect the seat ticket from the Ticket Center at least 30 minutes before the start. Guests with hidden disabilities must show the certificate. Valid park admission is also needed. The park’s FAQ gives older figures and a longer booking window, so use the accessibility page. We did not find captions, audio description or sign language information.

Toilets, quieter spaces and food

The park’s FAQ and leaflet (read through our research notes) list wheelchair-accessible toilets at Spanska Trappan, Tuff-Tuff Tåget, inside the Main Entrance, beside the Twister shop and by Biergarten, among others, with a height-adjustable changing table at Biergarten. A hoist, Changing Places-style toilet is not mentioned on any page we read, so ask before you rely on one. Ticket Center counter 8 has a lower desk.

For somewhere quieter, the park points to Classic café or the pier below the Boardwalk. The leaflet map marks quiet places, first aid and lockers.

Restaurang Kaskad and Classic by Hunger-Gnutten are recommended for wheelchair users. All restaurants offer lactose-free, gluten-free and vegetarian options, and Kaskad is entirely nut-free. For other allergies, ask staff to read the menu aloud. We found nothing on wheelchair hire, medication or oxygen.

Getting there and getting around

Two areas of the park, Small and Large, are joined by steep steps. The park advises wheelchair and pushchair users to use the Main Entrance or Tyroler Entrance and speak to entrance hosts. Some uneven surfaces make a few rides and restaurants hard to enter.

Bus, tram and boat stops are close to the Main Entrance and are described as raised and wheelchair accessible. Special transport service (färdtjänst) can drop off and collect close to the entrance. The “how to get here” page lists tram 7, bus 67 and the Djurgården ferry from Slussen, but it also carries 2024 notes, so check current timetables. It gives no step-by-step route from the airport; plan to Stockholm Central.

There are a limited number of parking spaces opposite the park, with reserved bays for reduced mobility by the Ticket Center. The park does not say whether foreign disabled parking permits are accepted. We found no on-site hotel.

A flexible shape for the day

Before you go: get the certificate signed (or check your EU Disability Card is accepted), book tickets online, and read the leaflet for the rides you care about.
On arrival, show the certificate at the Ticket Center or Guest Service and ask what applies to repeat rides. Use the Main or Tyroler Entrance if you need step-free routes.
Choose rides by area to avoid the steep steps. Take breaks at Classic café or the pier. This sequence is our suggestion, not a park recommendation.

Nearby alternatives

For another Nordic park with a different arrangement, see the Liseberg and Linnanmäki pages in Related pages. Both are separate journeys.

Questions still worth asking

Which repeat-ride rule applies on the day, and are the coloured bands still used?
Is there an English version of the certificate, and is a UK document accepted in its place?
Is there a hoist toilet, wheelchair or scooter hire, or a place to store medication?
Are foreign disabled parking permits honoured at the reserved bays?
What are the 2027 opening dates and hours? We could not read them on 1 October.
Which rides are accessible, ride by ride, in English?

Contact: 010-708 8955 (from abroad +46 10-708 8955), or the email form on the accessibility page. The park’s main number is +46 10-708 70 00.

Official sources

Desk research on 1 October 2026, not a visit report. Park pages can change. Where they conflict, ask the park which applies to your visit.

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Gröna Lund accessibility: alternative queue and companion certificate