At a glance
Italy · Capriate San Gervasio, Lombardy
- Queue arrangement
- AccessibiliPass: a priority entrance on rides and in theatres.
- In short
- Issued at ticket office no. 1 on arrival. The holder and up to three family members use the dedicated entrance, up to 10 times a day, and the holder must be present each time.
- Evidence
- A Disability Card, civil disability QR code, Law 104/92 document "or equivalent". The park names no UK or other EU documents. Details
- Companions
- Up to three immediate-family members with the holder, at least one a capable adult. Details
- Last checked
- · desk research, not a visit report
Confirm the current process with the park before booking. Official accessibility page (opens a new tab)
Access-scheme research date:
The park's English and Italian accessibility pages, its 2026 park regulation and its accessibility guide (PDF, April 2026) were read on this date. Desk research; not a visit report.
Quick answers about Leolandia
What does Leolandia offer visitors who cannot queue?
An AccessibiliPass gives wheelchair users, autistic guests and blind guests a dedicated entrance on rides and in theatres with up to three family members.
Who qualifies at Leolandia, and what evidence does it ask for?
A Disability Card, civil disability QR code, Law 104/92 document or 'equivalent'. UK documents and other countries' EU Disability Cards are not named.
What do I arrange before I go to Leolandia?
Collect it at ticket office no. 1 on arrival, with your documents and a signed information form; the park does not describe an advance application but invites questions beforehand.
How many people can come with me at Leolandia?
Up to three immediate-family members with the holder, at least one a capable adult; the holder must be present each time.
What should I check at the ride at Leolandia?
Up to 10 uses a day (once at the LeoArena), no consecutive laps, priority may not be immediate, and ride rules still apply.
Last checked . Confirm with the park before you travel. Official source (opens a new tab)
How the AccessibiliPass works
Leolandia is a family park near Bergamo. Its arrangement is a priority or dedicated entrance, not a return-time system. At ticket office no. 1 staff check your documents and issue the AccessibiliPass, along with the park's accessibility guide (a QR code on the official page, and a PDF online). At rides and theatres you show the pass at the dedicated entrance.
- The holder can use it up to 10 times in a day, on all rides and in the theatres. At the LeoArena it can be used once a day.
- The holder must be present each time. If the holder does not ride or watch, the family is treated like other guests, according to the park regulation.
- It cannot be used for several laps in a row on one ride. To go again you leave and come back through the dedicated entrance.
- The regulation says priority access lasts while places remain and may not always be immediate. Staff can ask for photo ID to match the holder, and the park can withdraw a pass for abuse.
- The park says the number of guests with special needs on a ride or show may be limited for operational reasons.
- After the 10 uses the guest can carry on in the ordinary way.
- The pass is personal and cannot be lent to anyone else.
Official accessibility page (English) (opens a new tab) · Official accessibility page (Italian) (opens a new tab)
Where the park's pages differ. The web pages say the pass is for guests with lower-limb motor disability (wheelchair), autism spectrum disorder, and blind guests, with no age stated. The regulation annex describes it as for adults (18 and over) who use a wheelchair and/or are blind, plus guests with autism spectrum disorder of any age. Ask the park whether a child who uses a wheelchair or is blind can have the pass.
Documents and eligibility
The park accepts a Disability Card, a QR code for civil disability, a Law 104/92 document or "equivalents". It does not define "equivalents". The regulation ties the free and reduced rates to a procedure in its annex I.
The park does not name the UK Blue Badge, a PIP award letter or other UK documents, and it does not name the European Disability Card issued in other EU countries. Not named is not the same as refused, so we cannot say whether any of these would be accepted. Ask the park in writing before you travel; see using UK documents abroad. The Italian card is called "Disability Card" on the park's pages.
The park also asks the accompanying person to sign an information and indemnity form at the ticket office. An Italian-language blank copy is on the park's site. Information and indemnity form (Italian PDF) (opens a new tab) Its text says the signer takes responsibility for deciding which rides the guest can use and declares that the guest has no condition or behavioural difficulty that would make the chosen rides inadvisable. Read it before you go.
Tickets and prices
Rates on the park's English and Italian accessibility pages, read on 2 October 2026. The prices page for ordinary tickets is separate and prices vary by day.
| Who | Disabled guest | Companion |
|---|---|---|
| Under 18, with a Disability Card, QR code, Law 104/92 or equivalent | Free ticket, collected at the ticket office | One companion per disabled guest pays the reduced ticket, also sold online |
| 18 or over, permanently non-ambulant (wheelchair) and/or blind | Free ticket, collected at the ticket office | One companion per disabled guest pays the reduced ticket |
| 18 or over, other disability with a card or equivalent | EUR 30.50, ticket office only | One companion per disabled guest pays the reduced ticket |
The park does not give the companion price on these pages. It says the reduced ticket is "subject to verification of actual accompaniment". Season passes can be activated only at the ticket offices: free for the same groups as the free ticket, and EUR 89 (Smart) or EUR 169 (Premium) for other adults with a card or equivalent. The regulation says the free and reduced rates apply only if the annex I procedure is followed.
Travelling with companions
The pass covers the holder plus up to three members of the immediate family. At least one must be a capable adult able to look after the guest's needs. The regulation says only one companion per non-self-sufficient guest gets the reduced ticket. The park describes no rule for friends or carers who are not family; ask.
The regulation also says minors with physical, cognitive or sensory disabilities must be accompanied on the ride by one or more capable adults. For cognitive disability the guide says an accompanying person is always required.
Assistance dogs: the regulation allows no animals in the park except guide dogs for visually impaired people. It does not mention other assistance dogs, so ask the park about those. Visitors' dogs can be left in kennels in the car park area, free subject to availability.
Boarding, transfers and ride restrictions
The park's accessibility guide (April 2026) is the main ride source. It is a designed PDF made of images, so we read its general pages but not the ride-by-ride entries; read those yourself. What the guide's key says it records for each ride:
- Whether access is not permitted, permitted with a companion, or permitted alone, shown with a red, yellow or green mark.
- Suitability for pregnant women, for guests with a motor disability in one or both arms or in the legs (including wheelchair users, where the park says staff cannot replace a companion for getting on and off), blind and deaf guests, and for guests with epilepsy, photosensitivity, autism or behavioural disorders.
- A mark for rides with steps on the route to the vehicle, and a mark for rides where an evacuation could be difficult, such as at height or with obstacles; the guide says lifts or stairs may be used.
- For cognitive disability, three levels: fun with no scare, emotional (take care with sensitive guests) and adrenaline (may frighten; not recommended).
- Restaurants in the guide also carry a wheelchair-access mark.
The guide says the decision to ride is the companion's after reading each ride's rules, and recommends trying the ride first yourself. The regulation says rides can have limits on height, age, build, weight and health, and that visitors must follow the signs. It does not publish a general rule on transfers, prostheses or harness types, so use the guide's entries and ask staff.
Toilets, equipment, parking and rest
- Toilets: marked on the guide's map. We found no statement on accessible toilets, adult changing tables or Changing Places. The map key appears to list baby-changing tables and adds a note, in small print, that adults should ask at the Info Point; we did not confirm what that means. Ask the park.
- Wheelchairs and scooters: the regulation lists pushchair hire (paid, subject to availability). It names no wheelchair or scooter hire. Pushchairs and wheelchairs for children or people with disabilities may enter the park.
- Parking: free parking for a vehicle carrying the guest and showing a disabled parking permit; the regulation says the holder of the European permit (CUDE) must be in the car, and describes a space near the park entrance. The park does not say whether UK Blue Badges or other foreign permits are accepted. Ordinary parking is EUR 7 for cars in the regulation.
- First aid: a free infirmary offering first aid only. Both the regulation and the guide say it does not give out medication.
- Food and allergies: the park declines responsibility for allergies and intolerances and says to check ingredients and the allergen list; gluten-free food is sold at some outlets only.
- Quiet space, sensory spaces, oxygen, medication storage, lockers for medicines: not mentioned. Lockers can be hired for a fee.
- Autism preparation: the park links a memory game, a themed-area hunt and a snakes-and-ladders game with park photos, made with Aba-Work.com and Autismo-Viaggi. See the official page. The park has no published quieter hours that we found.
Getting there without a car
The park's directions page names the Capriate exit on the A4 motorway. By train, the nearest stations are Bergamo and Milan, with Trenord trains and NET buses. Bus Z301 from Nord Est Trasporti runs from Milan (Sesto San Giovanni or Lampugnano) and from Bergamo bus station to the Capriate San Gervasio stop, 500 metres from the entrance. From Orio al Serio airport, the page suggests line 1 to Bergamo station, then Z301, or about 20 minutes by taxi. The park also lists discounted private taxi rates to and from Milan airports and nearby hotels, booked through a partner. The page says nothing about wheelchair access on these buses or taxis or about the 500 m walk, so check with the operators. Official directions page (opens a new tab)
Staying at the park
The park sells a park and hotel package. Its accessibility page says to contact the park about special needs when booking a room, and mentions conditions for minors, or for adults who are permanently non-ambulant (wheelchair) and/or blind. It describes no accessible room features. You can also buy online and show proof of disability at the park's reception desk to see the offers. We did not read the hotel pages themselves.
A flexible shape for the day
Planning suggestions, not tested in person.
- Before you go, read the accessibility guide and contact Customer Assistance with questions about your documents.
- Go to ticket office no. 1 first, with your documents, the signed form and photo ID.
- Choose rides from the guide using its red, yellow and green marks, and keep high-intensity rides for last.
- Keep a few of the 10 uses for rides the guest likes most.
Nearby alternatives
We have not researched non-ride outings near Bergamo for this page. The beyond the parks page covers other ideas.
Questions still worth asking
We could not establish these from the official pages. The park's customer assistance line is +39 02 9090169, and its page links a contact form. Official accessibility page with contact link (opens a new tab)
- Are UK documents (PIP award letter, Blue Badge) or the EU Disability Card from another country accepted, and what counts as an equivalent?
- Can a child who uses a wheelchair or is blind have the AccessibiliPass, given the web pages and the regulation differ?
- What is the reduced companion price?
- Are foreign disabled parking permits accepted for free parking?
- Are there accessible toilets, adult changing tables or Changing Places facilities, and where?
- Is wheelchair or mobility scooter hire available?
- Is there a quiet space, and can assistance dogs other than guide dogs enter?
- Can fridge-stored medicine be kept anywhere, and is oxygen allowed?
- What are the accessible hotel room features?
Official sources
- Leolandia: accessibility information (English) (opens a new tab) , read 2 October 2026
- Leolandia: ospiti con disabilità (Italian) (opens a new tab) , read 2 October 2026
- Leolandia accessibility guide, Italian PDF, April 2026 (opens a new tab) , read 2 October 2026 (general pages only)
- Leolandia park regulation 2026 with annexes, Italian PDF (opens a new tab) , read 2 October 2026
- Leolandia information and indemnity form, Italian PDF (opens a new tab) , read 2 October 2026
- Leolandia: getting here (opens a new tab) , read 2 October 2026
Park policies and website pages can change. This is desk research, not a visit report. The park's pages are in Italian and English; the wording above is our summary.